Can I return my product if I don’t like it?Updated a month ago

We always want you to love your SWATI products. If you’re not happy with your order, here’s how our return process works:

Before opening your product
Please make sure the product meets your expectations before breaking the seal. For hygiene and safety reasons, we cannot accept returns of opened or unsealed boxes. This protects all our customers and ensures every item is 100% safe and fresh.

What can be returned?

• The item must be unused and in its original, undamaged packaging
• All security seals must be intact
  
  

Where to return your item

• Products purchased directly from swati.com should be returned to us
• Products bought in retail stores must be returned to the store where you purchased them
• To receive return instructions, please email us at [email protected]
  
  

Shipping your return

• Please use a trackable shipping method so the package reaches us safely
• Customers are responsible for return shipping costs
• SWATI Coismetics cannot be held responsible for items lost in transit
  
  

Refunds & store credit
Once we receive and inspect your return, we’ll notify you by email. Approved returns will be refunded in the form of store credit (or a replacement, if applicable).

For full details, please review our Return Policy here.

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