All articles

I tried the product and didn't like it. Can I return it?Updated a month ago

Please ensure the product meets your expectations before opening it, as we cannot accept opened or unsealed boxes for returns. The item must be unused, in its original undamaged packaging, and with all security seals intact. This is to maintain hygiene standards and ensure your safety as a customer.

Products purchased directly from our website must be returned to us for a full refund. Please do not return products bought in retail stores to SWATI. Returned items should be sent via trackable shipping to ensure safe delivery. For instructions on where to send the return, please email us at [email protected].

Please note that you are responsible for covering the shipping expenses for returning the package to us. SWATI cannot be held responsible for any items lost during the return shipping process.

For more details, please review our return policy on our website: https://www.swati.com/return-policy/

Once we receive and inspect your item, we will notify you regarding a replacement or refund in form of Store Credit.

Was this article helpful?
Yes
No